Support

Questions about an OpenShutter app, a purchase or a subscription? Email us and we will get back to you.

Email support

What to include

  • The app name and its version (Settings in the app, or the App Store or Google Play page).
  • Your device model and its iOS or Android version.
  • What happened, and what you expected to happen. A screenshot helps.

Purchases and refunds

Purchases and subscriptions are processed by Apple or Google. To cancel a subscription or request a refund, use your App Store or Google Play account settings. We are happy to help if something does not work as expected.

Privacy requests

To ask about the data an app keeps, or to have it deleted, email [email protected]. See our privacy policy.